Twitter is a popular social network and micro blogging platform with great importance on online marketing practices. It enables its users to send and read short messages of up to 140 characters. Twitter users can and receive tweets via web, SMS, and custom applications.
Twitter can help your business in several ways. It can be used for building brand awareness, providing news and update information, even online support. It can also be used for surveying people opinion, getting real time news and reactions, keeping track on latest trends.
Twitter as a promotion tool
Building brand recognition will add an important value to your business relationships. You can use Twitter to provide information, news and updates to your clients. You can give some inner information, ask your employs to have twitter accounts and share some thoughts, and add some spicy content. Giving some preliminary information to your Twitter followers can start a buzz.
Twitter as a research tool
You can use twitter to participate in conversations in your niche. You can ask people for opinion on products, feedback for services and even advices. This can help you to build better relations with your clients. Searching for terms or just following the daily trends can keep you up to date with latest news and reactions.
Twitter as tool for getting traffic
Providing a link at the end of your news tweets can lead many visitors to your website. You can offer an option for your visitors to share or re-tweet the articles they like. One good article or information can be re-tweeted more than thousand times and reach enormous number of people.
Micro blogging can be a great tool for growing an online business. Using services like Twitter can help your business to get known and valued.